What this policy covers
This policy explains how Rep Lab handles information when you use our app and website. We keep this simple: your training data belongs to you, and we only use it to provide and improve Rep Lab.
Information we collect
We collect the information you provide to create and use your account, such as your name, email address, profile details, workout plans, exercise logs, and subscription status. We may also receive limited technical information such as device type, app version, and diagnostic data when you contact support or use the app.
How we use your information
- To create and maintain your account and sync your training progress.
- To provide workout suggestions, achievements, and other Rep Lab features.
- To process subscriptions and manage access to paid features.
- To respond to support requests and keep the app secure and reliable.
How we share information
We do not sell your personal information. We only share information with service providers that help us operate Rep Lab, such as account authentication, cloud hosting, and subscription processing. Those providers may only use your information to perform services for us.
Data retention and security
We keep your account information while your account is active and as needed to provide the service. We use reasonable technical and organisational safeguards to protect your information, but no online service can guarantee absolute security.
Your choices
You can update your profile information in the app. To request account or data deletion, or to ask a privacy question, contact us at support@alchemy-labs.co.uk.
Changes to this policy
We may update this policy as Rep Lab develops. If we make a material change, we will update the date above and, where appropriate, notify you through the app or by email.
Contact
For questions about this policy, email support@alchemy-labs.co.uk.